Terms of service

1. Acceptance of these terms

These terms form a contract between MLJ, SASU, the publisher of ShortlistLoop, and the firm or individual who opens an account. Company registration details are on the legal notice page. By creating an account, by starting a subscription, or by inviting a client contact to a shortlist page, you accept these terms in full. If you are accepting on behalf of a firm, you confirm that you have the authority to bind that firm. If you do not accept them, do not use the service.

2. What the service does

ShortlistLoop is a hosted web application for recruiting and executive search firms. It lets you create a search, add candidates to it, place each candidate on a stage rail that you name, write a submittal note for each profile, and publish the result as a private client facing page. Client contacts you invite can open that page, read the slate, answer scorecard questions, leave comments, and mark a candidate as advance or pass. The service also records market updates you post to a search, tracks offers, start dates and guarantee periods on the higher plans, and synchronizes candidate records with supported applicant tracking systems where that feature is included in your plan.

ShortlistLoop is not an applicant tracking system of record, it is not a job board, and it does not source candidates for you. It does not give legal advice about hiring, and it does not screen candidates for eligibility to work, background history or licensing. Those responsibilities remain with you and with your client.

3. Accounts and eligibility

Accounts are for business use by recruiting firms, search firms, and independent recruiters, and the person opening one must be at least 18 years old. You are responsible for the accuracy of the account details you provide, for keeping credentials confidential, and for everything done under your account. Tell us promptly at jimenezjulien42@gmail.com if you believe an account has been used without your permission. Each seat belongs to a named person and may not be shared between recruiters.

4. Acceptable use

You agree not to use ShortlistLoop to store or publish content that is unlawful, defamatory, discriminatory or harassing, and not to upload candidate data you have no lawful basis to hold. You agree not to attempt to breach the security of the service, to probe or scan it, to reverse engineer it, to resell access to it, or to use automated means to extract data belonging to other customers. You are responsible for informing candidates and client contacts about how their information is handled, and for honoring any request they make to you about it. We may suspend an account that puts the service or other customers at risk, and where circumstances allow we will contact you before doing so.

5. Plans, billing and taxes

Three plans are published on the home page: Solo Recruiter at $39 per month, Boutique at $99 per month, and Search Firm at $199 per month. Prices are in United States dollars and exclude any tax that applies where you are established. Every plan is billed monthly in advance on the date the subscription started, and it renews automatically each month until it is cancelled. Plan limits, such as the number of active searches, are described alongside the price at the time you subscribe. You may move up or down between plans at any time, and the change applies from the following billing date with the difference prorated.

If a payment fails, we retry it and notify you by email. If it is still unpaid after ten days, access to publishing new client pages is paused until the balance is settled, while your existing data remains intact. There is no setup fee, no minimum term, and no charge for the client contacts you invite to a shortlist page.

6. Cancellation

You may cancel at any time from your account settings, without contacting support and without giving a reason. Cancellation takes effect at the end of the monthly period you have already paid for, and no further charge is made. Because the plan is monthly and can be stopped at any point, part months are not refunded, except where a refund is required by the law that applies to you or where we agree to one after a service failure. After cancellation, your searches, notes and captured feedback remain available in a read only state for 60 days so that you can export them, and existing client pages continue to open during that window. After 60 days the account data is deleted.

7. Your data and who owns it

You own the content you put into ShortlistLoop: candidate records, submittal notes, stage histories, scorecards, client feedback and market updates. We claim no ownership of it. We process it only to operate the service for you, to keep it secure, and to provide support you have asked for. We do not sell it, we do not license it to third parties, and we do not use it to train machine learning models. Aggregated statistics that cannot identify you, your firm, your clients or any individual may be used to describe how the product performs.

You can export your data to CSV at any time while the subscription is active and during the 60 day read only window that follows cancellation. Deletion requests for individual candidate records are executed within 30 days.

8. Availability and support

We aim to keep ShortlistLoop available at all times and we target monthly availability of 99.5 percent, measured excluding announced maintenance. Maintenance that could interrupt service is scheduled outside United States business hours where possible and announced in advance. Support requests sent to the contact address receive a written reply inside one business day, and issues that block a live search are prioritized the same day.

9. Warranty disclaimer

The service is provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be uninterrupted or error free, nor that it will produce a placement, a client response or any particular commercial result. Hiring decisions are made by you and your clients.

10. Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special or consequential damages, including lost profits, lost placement fees, lost data or loss of business opportunity. Our total aggregate liability arising out of or relating to these terms is limited to the amount you paid for the service during the twelve months preceding the event giving rise to the claim. Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Indemnity

You agree to indemnify and hold harmless MLJ, SASU against third party claims arising from content you upload, from your use of the service in breach of these terms, or from your failure to hold a lawful basis for the candidate data you store. We will notify you of any such claim and give you reasonable cooperation in defending it.

12. Changes to these terms

We may update these terms to reflect changes in the product, in our operations or in the law. Material changes are announced by email to the account contact at least 30 days before they take effect, and the updated version is published on this page with a new date. Continuing to use the service after that date means you accept the revised terms. If you do not, you may cancel before they take effect.

13. Governing law and contact

These terms are governed by French law. Any dispute that cannot be settled amicably after a written notice will be submitted to the exclusive jurisdiction of the competent courts of Paris, France. Mandatory consumer protections available where you live are not affected. For any question about these terms, write to jimenezjulien42@gmail.com, or read the privacy policy for how personal data is handled.